Pond Search:       
FAQ
  Sign up for the ChurchPond Newsletter!


Pond TV FAQ's

Question
· How to view and listen to live or archived sermons on Churchpond
· What are the minimum system requirements for viewing a live webcast?
· Why are there stops or gaps while listening to streaming media?
· The player appears to be working, but I don't hear anything!
· I recently bought an Apple Powerbook. For some reason I can not view any of the videod sermons. Please advise how I can rectify this?

Answer
· How to view and listen to live or archived sermons on Churchpond

Note: You will need Windows Media Player 7 or higher to view and listen to PondTV sermons.

Download Windows Media Player FREE -- www.microsoft.com.

1.) Logon to http://churchpond.com

2.) In the Main Menu block click on PondTV

3.) For live sermons click on the Live On-line Church Service.

4) For archived sermons, click on the Archived sermons link.

5.) Follow instructions per the archived sermons page.

A. Choose your Internet connection speed first

B. Select from pastor on left.

[ Back to Top ]

· What are the minimum system requirements for viewing a live webcast?

To view a webcast, you must use a system that meets the requirements listed below.

  • 33 MHz PC Processor
  • 32 MB of RAM
  • Windows 98, Me, NT, 2000 or XP* (Mac is not supported)
  • Internet Explorer ver. 5.01, 5.5 or 6.0
  • Windows Media Player ver. 7 or higher
  • 16-bit sound card and speakers
  • 65k color video card
[ Back to Top ]

· Why are there stops or gaps while listening to streaming media?

Poor audio or video quality, excessive buffering and/or delays in connectivity are usually due to stressed or strained bandwidth on behalf of your ISP and the bandwidth that your ISP has available for Internet connectivity. Many Internet users are probably dialed in to your ISP, causing congested lines and using up most or all of the bandwidth.

If you are accessing us through a LAN (Local Area Network) you may experience similar problems as a result of the number of users and/or PCs on your LAN. This condition is almost always temporary, and if you try back later you will usually experience better results.

You may also experience these types of problems when your computer's resources are limited. Try not to run other applications while accessing the audio stream. Viewing additional Web pages while listening to the stream may be a cause of audio problems on a 56k connection, since bandwidth is limited.

[ Back to Top ]

· The player appears to be working, but I don't hear anything!

There are several things you can check.

Check the volume on your speakers to be sure you have them turned up

Double-click on the speaker in your system tray and be sure the volume controls are up and not on mute

Verify on the player control bar that the volume (on the far right) is turned up there as well

Make sure your speakers are connected to your computer (a loose connection may result in no sound) and turned on

Note: Do not click on the Sound icon on the media player control panel because that mutes your media player sound.

[ Back to Top ]

· I recently bought an Apple Powerbook. For some reason I can not view any of the videod sermons. Please advise how I can rectify this?

Try downloading the latest windows media player. Be sure you are using internet explorer and not netscape

[ Back to Top ]
Question
·  How do I install or upgrade Windows Media Player?

Answer
·  How do I install or upgrade Windows Media Player?

1.) Go to http://www.microsoft.com/windows/windowsmedia/download/

2. ) Select the latest version of windows media player from the drop-down box

3.) Click the Download Now button

4.)In the File Download dialog box, select "Save this program to disk," and then click OK

5.)Choose the location where you would like to save the file (if you are not experienced at downloading software, the best place to put files is on your computer desktop)

6.)Be sure to save the file somewhere you can find it and do not change the name of the file

7.) Once you have specified a location, click the Save button. Depending on your modem speed, the download time may vary

8.)Take note of the file name as you will need to reference the file once the download is complete

9.)Once the download is complete, you are ready to install the player. Close all applications before proceeding

10.)Locate the file and double-click it to activate the installation

11.) When the security warning appears, click Yes to continue

12.) The program will display an End User License Agreement

13.)Click Yes if you agree to comply

14.) Click OK

15.) After installing the program files, you may be prompted to reboot

16.) Choose OK to reboot

17.) After the reboot, you should be now ready to view and listen to audio and video streams on the Internet

[ Back to Top ]



Share &
upload
your videos
Click HERE!


Spread the message of God's love

Sign your church up today!